Comments on: Dell Sent Me to Hell. …Twice. Suggestions?

By: Anonymous

Anonymous — Wed, 09 Feb 2011 23:59:00 +0000

I realize this is an OLD post, but if it helps…

1) Don’t overpay at DELL. Find a Frys’ Electronics nearby, else try pricegrabber.com.
2) Hard drive failure before 5 years is a lemon drive. see #1 above.
3) Try dual-booting to Ubuntu (my preference) or Fedora, or other Linux.
Its free, a better product regardless of price, and there’s great forums for ‘tech. support’

By: Catmoves

Catmoves — Sat, 21 Apr 2007 23:44:15 +0000

I’ve been reading in many forums about the late failure of Dell to help purchasers. Many people have complained about it, a number have simply bought new computers from another firm (or nerds who build them for you). I know that a few years ago, my Wild Thing spent almost four hours on the phone with a Dell Tech who got her computer straightened out. And there was no charge, either. Good Luck, whatever you do.

By: Joshua Zader

Joshua Zader — Fri, 13 Apr 2007 00:20:16 +0000

Thanks for the recommendations, Joe.

And I’m glad somebody out there hears my pain and has responded with a suggestion. *sniff*

An iMac is probably in my future, but for now I’ve seen too many times when Kathy (who loves her Mac) has to e-mail an attachment to me or to her PC laptop first, for redirection, before the recipient can open it successfully.

So as a primary business instrument, I’ll be sticking with a PC for now.

We don’t have a Costco membership but we belong to Sam’s Club, so I’ll see what they have there in the way of HP desktops.

Thanks again.

By: Joe Duarte

Joe Duarte — Fri, 13 Apr 2007 00:14:41 +0000

An iMac would be an excellent choice, and you can get them for close to $1,000.

For Windows machines, various Costco bundled offerings are a good value. They usually have some HP desktops with LCD displays. I would go with HP, since as you and so many others have mentioned, Dell’s service has tanked.