Mudita Journal

Reset the toner sensor on your Brother printer HL-2270DW

April 27, 2013 · Filed under: Uncategorized

My Brother HL-2270DW printer refuses to continue printing, once the toner gets sufficiently low, even though the toner cartridge still contains enough toner to print many more pages.

The toner light comes on and the only way to override the printer’s stubbornness is by following this sequence of steps, which I found in the bowels of a discussion forum, after several other recommended solutions didn’t work.

These instructions worked for me. I’m posting them here so others can find them more easily. They may work for other models of Brother printers, as well.

– Open the front cover and leave open while completing the following steps.
– Turn the printer off.
– Hold the ‘go’ button (or “start’ button) while turning the printer on. All panel lights should be on.
– Release the ‘go’ button (or “start’ button).
– Press the ‘go’ button (or “start’ button) 2 times.
– Pause. All panel lights should be on.
– Press the ‘go’ button (or “start’ button) 5 times.
The toner light should be off. (error may be flashing)
The paper light should be on or flashing.
– Close cover. The ready light should be the only light on.

I also had to turn the printer on and off again, at the end, before my computer recognized the printer was connected and printed the job I was waiting for.

UPDATE: Back-dating this post by a year, since it’s a thematic anomaly, so it doesn’t show up at the top of my blog.